Reference

Legal Notice for Bangladesh Access

We operate novot 88 as an online casino and sportsbook platform. Access depends on your local law and the region you connect from — we ask you to confirm eligibility before opening an account.

Region-dependent accessAccount verification requiredbKash, Nagad, Rocket used for identity checksContact support for questionsPolicy updates posted here
novot 88 Legal Notice for Bangladesh Access
LEGAL QUESTIONS

Contact Us About Regional Access

If you have a question about whether you can legally open an account from Bangladesh, or if you need clarification on identity verification steps for bKash, Nagad or Rocket deposits, reach our support team through the channels below. We respond fastest during business hours Dhaka time, though the live chat usually stays open late for urgent account queries.

Team online

Live Chat

Click the chat icon in the lobby footer. Agents handle eligibility questions, wallet verification issues, and account access disputes in real time. Expect a reply within two to five minutes during peak hours.

Email Support

Send detailed legal or compliance questions to our support address. Include your account username and the region you connect from. We aim to reply within one business day with either an answer or a request for more detail.

Help Centre

Browse our FAQ section for articles about regional restrictions, payment-method verification, and withdrawal identity checks. Most common legal questions are answered there, saving you a support ticket and a wait.

COMPLIANCE FRAMEWORK

How We Handle Account Data and Verification

We collect your name, phone number, payment-wallet details and device information when you register. That data stays on secure servers and we use it only for account verification, fraud prevention and withdrawal processing. You can request a copy of your stored data or ask us to delete your account by contacting support with proof of identity.

Data Collection

We record your bKash, Nagad or Rocket wallet number, your phone number, your IP address and your device type. We need this information to verify that you own the payment method and to block duplicate or fraudulent accounts.

Cookies and Tracking

Our site uses session cookies to keep you logged in and analytics cookies to measure page traffic. We do not sell cookie data to third parties. You can disable non-essential cookies in your browser without losing core lobby features.

Account Security

We hash your password and we send an OTP to your phone whenever you log in from a new device.

Data Retention

We keep account records for five years after your last login to meet financial audit requirements. If you request deletion, we anonymise your personal data but retain transaction logs for compliance and dispute resolution as local regulation requires.

Legal Notice FAQ

Online gaming laws in Bangladesh are complex and change over time. We operate the platform, but you are responsible for confirming that accessing it complies with your local regulations before you register or deposit.

We verify wallet ownership to prevent fraud and to make sure withdrawals go to the same person who deposited. This process also helps us comply with anti-money-laundering standards that payment providers require.

If we detect that you registered or played from a jurisdiction where we cannot offer services, we will close your account and return your deposit balance minus any fees already charged by payment processors.

Yes. Contact support with your username and a copy of your ID or wallet screenshot. We will send you a file containing your registration details, transaction history and stored preferences within five business days.

Email support with your username and proof of identity. We will anonymise your personal data within ten business days. Transaction logs stay on file for audit purposes but will no longer show your name or phone number.

Yes. We revise this page when regulations change or when we adjust our regional coverage. Check back every few months or after any major policy announcement we post in the lobby news section.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.